Benibeca is a brand owned by Anjara García Gómez
The company in charge of its commercialization Moda Import Export LLC, Its registered office is Commercial Register information: 99 Wall Street, #5552 New York, NY 10005
Commercial deed: 197/2017
Date of the commercial deed: 07th of July, 2020
Tax identification number 98-1560212
EU registered office is: Avda Ferrandis Salvador 50. Bl 4.Pl 4. Puerta A. Urb. Pinar de Golf. 12100 Castelló de la plana (Castellón) Spain
Tax identification number N0092418C
Main e-mail address: [email protected]
Telephone number: +34 660130696
BENIBECA offers an easy, quick and efficient way to place wholesale orders directly through a private B2B platform inside of the benibeca.com website. We also offer the possibility to connect via API online marketplaces to our own site powered by Woocommerce.
*If an online marketplace cannot connect to Woocommerce automatically, we would study other options.
If you are an entrepreneur interested in accessing our B2B area, these are the quick and easy steps that you should follow:
Step 1: Request an account at https://b2b.benibeca.com by fulfilling the form.
Step 2: Send an introductory email to [email protected], so that we can decide the type of account proper for your case and which currency (€ or $) we should assign to your account, mainly – but not only – based on the country.
Step 3: Our team will set up and customize the account for you, and you will be sent the login information (username and password) via email.
Step 1: Log into the website at https://b2b.benibeca.com using your user and password. You can change the password whenever you wish (either by selecting the “Lost password” option before logging in, or by clicking on “Account details” once inside your account).
Step 2: On the left menu (+), you will see linesheets assigned to you. Click on one of them, and all the products from that linesheet will be displayed to you. You will be seeing another version of our public website, but with wholesale products and prices.
Step 3: Add to cart the products that you wish to purchase. You will see the stock available underneath each size.
Please note that this is the only way that retailers will be able to see their linesheets and the stock available. We will not send any Excel or any other type of document to individual customers (except for specific online marketplaces that cannot connect via API), as it would be impossible to keep track of stock properly.
Step 4: Proceed to checkout and complete the process by selecting “Payment via Bank Transfer” – unless you have received other specific instructions from our team, based on previous negotiations. At this point, your order will be set as On Hold and your Purchase Order (PO) will be generated and available on your profile.
Step 5: Our team will review your order and make any necessary adjustments – such as shipping fees or discounts, if applicable -, according to previous negotiations. Once the review has been finished, the Purchase Order will be updated on your profile, and you will receive an automatic email with our bank account details for the transfer.
Step 6: You should now make the payment to the bank account that you have previously received via email.
Step 7: Unless a special and different agreement has been previously signed, our team will start processing your order when the payment has been received. The products will be sent to the provided address as soon as possible, or on the previously agreed date.
Step 8: The final invoice will be available on your profile when the payment and the shipping have been completed.
Step 9: You can contact [email protected] for any administrative or logistics issues or doubts during the entire process.
In general, a minimum of 30 units is required for placing wholesale orders.
If a customer wishes to place several orders throughout the same year/season, only the first order should reach a minimum of 30 units. The following orders would only need to reach a minimum of 10 units. For re-orders, the shipping cost is not included.
Regarding the shipping, there are two possibilities available:
In general, free shipping is applied to:
Shipping costs are not included for the next areas, independently of the order:
Shipping costs are not included for re-orders during the same year/season.
If you wish to know how long it would take for an order to arrive to your address, or what shipping conditions would apply to your specific case, please contact [email protected] and our team will solve your doubts as soon as possible.
Also, please note that exceptional situations that are not under our control – such as a virus outbreak – could trigger delays during delivery.
These are the general terms for order confirmation unless a client has reached another specific and exceptional agreement with our team.
Usually, we require payments in advance to have orders produced and/or shipped to the customer. Exceptionally, other conditions could be negotiated in very specific cases.
All payments should be made via bank transfer unless other instructions have been specifically given by our team to a customer.
All orders are thoroughly inspected before delivery to make sure that they are in perfect condition.
Wholesale returns are only accepted if an agreement has been previously made with a specific client stating that they could return the products that they have not sold by the end of the season and that we would refund the corresponding amount once the aforementioned products have arrived at our warehouse and they have been inspected by our team. This clause only applies to certain clients with whom a specific agreement has been signed.
If a client decides, for whatever reason, to cancel their order, they will not be refunded the initial 30% order confirmation. This amount is requested to finance production, and whether the customer finally wishes to be delivered the goods that he had ordered or not, these have already been produced, with all the costs generated by the production process. This is the reason why we cannot accept these refunds on cancellations.
We also do dropship with international online marketplaces that may be interested in selling our products.
Our website is powered by Woocommerce, and our system is easy to connect via API to other websites in order to automatically sync stock levels. If an online marketplace that wishes to sell our products cannot connect to Woocommerce yet, our team would send them a specific link containing an Excel document that is connected to our site and that updates the stock every hour. This way, each time a third-party website wishes to see the updated stock for our products, they would only need to redownload the file. Thus, other websites that we work with would have access to our real-time stock levels without necessarily having to connect via API.
Dropshipping terms and conditions would be negotiated individually with each specific marketplace.
All questions related to sales terms, payments, logistics, and all technical issues should be addressed to [email protected].
Alternatively, we can also be reached from Monday to Friday from 9:30 a.m. to 5:30 p.m. (Spanish time, CET or CEST, depending on the time of the year), at +34 660130696, or via Whatsapp at the same number.
All illustrations, images, texts, and works on the website www.benibeca.com, or any other similar material that our team may give access to B2B customers to, are under copyright protection and worldwide intellectual property laws.
Nevertheless, our marketing department may send digital or physical assets ( as images, videos, texts, logos, fonts, etc.) to our wholesale customers, so that they can use them for commercial purposes, in order to increase sales in their own stores and to fulfill their marketing objectives. In these cases, our team will specify what uses of our materials are allowed. Any other prohibited use would be against intellectual property laws.
The products offered are in conformity with The USA and Spanish and European laws depend on where is based the client. The purchaser is responsible for ensuring that purchases and imported products from our site conform to local laws.
Photographs and texts illustrating the products are not contractual. BENIBECA will not be held responsible for any errors as depicted in photography or text. BENIBECA will not be held in breach of contract due to products being out of stock, acts of nature, or strikes (of postal services, communications, or any methods of transportation). BENIBECA will not incur any responsibility for losses due to resent, trading loss, loss of profit, loss of chance, damages or any other expenses not derived from BENIBECA´s fault. BENIBECA will not be held responsible for delays due to customs controls, exceptional emergency situations, or any other actions taken by any local authorities.
BENIBECA is released from any responsibility if any content from third-party sites that cite benibeca.com contravene the legal and lawful provisions in force.
Benibeca strictly complies with Spanish law. In the event of any legal actions, the jurisdiction and applicable law would correspond to Spanish courts.
BENIBECA is committed to not revealing any personal or confidential client information. All client information is deemed confidential and is only used for internal purposes of processing your order as well as to establish communications between BENIBECA.COM and its customers. The courier companies in charge of the delivery of the orders will only have access to the essential personal information in order to fulfill the delivery.